For race directors

The event wall & announcements

Every event has a Community Wall where athletes post, ask questions, and cheer each other on, and a separate announcements channel for official word from you. You moderate both.

The Community Wall

The wall is your event's social surface. The event page shows a preview card with the latest few posts and a See all link to the full wall at /event/your-event/wall, where there's a composer and the whole feed. Each post has its own page for its comment thread, so a busy conversation gets real room instead of a popup.

  • Anyone signed in can post, comment, and like. Signed-out visitors can read; tapping an action prompts them to sign in.
  • Posts can be tagged as a Question, a small "Q" badge that flags them for you and the community to answer.
  • Posts support @-mentions; tagging someone notifies them.
  • Pinned posts float to the top of the feed.

A new top-level post can send a push notification to people subscribed to your event, each athlete controls their own level (everything, directors only, or off). Comments and replies never fan out to the whole event; they only notify the people in the thread.

Turning the wall on or off

The Community Wall card on your event dashboard's main page has two choices: Community Wall (the default, the full posting experience) or Off (no wall at all). Someone who lands on the wall URL of an event with the wall off just sees a friendly "no community wall here" notice.

Director announcements

Announcements are separate from the wall: official updates only you and your co-directors can write. Open Director announcements in your dashboard sidebar to post one, a title plus a rich-text body (formatting and images). You can pin, edit, or delete announcements at any time.

How athletes get them:

  • They appear in a Director updates section on your public event page, each shows its title with a "read more" that opens the full announcement.
  • Everyone who bookmarked your event (and your co-directors) gets an unread badge on Director announcements in their own sidebar, an inbox collecting official updates from every event on their calendar.
  • A new announcement can also reach athletes as a push notification and on their feed, depending on each athlete's own notification settings.

Announcement or email?

An announcement lives on your event page and in athletes' in-app inbox. For something everyone must see (race-week logistics, a schedule change) send it as an email too, from the email builder.

Moderating the wall

As a director you're a moderator of your event's wall (Run This admins are too):

  • Delete any post: removes the post along with its likes and comments. It can't be undone.
  • Remove any comment in a thread. Authors can also remove their own posts and comments.
  • Pin or unpin a post to hold it at the top.
  • Athletes can report a post they didn't write, and obviously abusive language is blocked automatically at posting time.

How athletes reach you directly

Not everything belongs on a public wall. The event page has a Contact the director form, name, email, subject, message, no account required. Submissions go to the event's lead director by email (replying goes straight back to the sender) and as an in-app notification.

There's also an optional nudge: with "Ask a question" popup turned on (in your event's other options), desktop visitors who've been reading your event page for 30 seconds see a one-time prompt offering to send you a question. It opens the same contact form. Each visitor sees it at most once.

For public questions, the wall's Question tag works well, the answer helps everyone, not just the person who asked.