The event wall & announcements

The Community Wall

The wall is your event's social surface. The event page shows a preview card with the latest few posts and a See all link to the full wall at /event/your-event/wall, where there's a composer and the whole feed, newest first. Tapping a post opens it with its comments, and each post has its own link you can share. Posts look and work the same on the website and in the Run This app.

• Anyone signed in can post, comment, and like. Signed-out visitors can read; tapping an action prompts them to sign in.
• Likes: tap the heart or double-tap a post. Tap the number next to a heart to see who liked a post or a comment.
• Comments read oldest first, like a conversation. Anyone can tap Reply under a comment; replies sit under the comment they answer, with View more replies when there are several.
• Posting: the composer is the same one athletes use on The Feed. A post can have up to 10 photos or a poll, a preview of a link in it, and @mentions. Race cards can't go on a race's wall: there's no Add a race button there, and a race link pasted there stays a plain link. Tap Question in the post box's toolbar to mark a post as a question (it's off until you tap it). Authors can edit their own post for 15 minutes; it then shows an Edited label. Posts with words Run This doesn't allow can't be posted.
• Race cards: anyone can share your race on a post (in The Feed, a club or a community) with the composer's Add a race button, by pasting your race's link, or from your race page with Share, then Post in a club or community. The card shows your race's picture, name, date and place, and a Register button while registration is open on Run This (View race otherwise). If your race is private, only you and your co-directors can share it. A draft can't be shared. See Link previews and race cards.
• Posts can be marked as a Question. As soon as you, a co-director or a Run This admin comments on a question, it gets an Answered label, so athletes can see at a glance which questions you have covered.
• Your posts and comments (and your co-directors') carry a Race director tag.
• Posts support @-mentions; tagging someone notifies them.
• A pinned post stays at the top of the wall with a Pinned label.

A new top-level post can send a push notification to people subscribed to your event, each athlete controls their own level (everything, directors only, or off). Comments and replies never fan out to the whole event; they only notify the people in the thread.

Turning the wall on or off

The Community Wall card on your event dashboard's main page has two choices: Community Wall (the default, the full posting experience) or Off (no wall at all). Someone who lands on the wall URL of an event with the wall off just sees a friendly "no community wall here" notice.

Director announcements

Announcements are separate from the wall: official updates only you and your co-directors can write. Open Director announcements in your dashboard sidebar to post one, a title plus a rich-text body (formatting, links and images). Links to other sites open in a new tab on the website and in the in-app browser in the Run This app, so athletes stay on your event. A link to a Run This page, like your race page with a discount code on it, opens that page in the Run This app, and the code is kept for when they register. You can pin, edit, or delete announcements at any time.

How athletes get them:

• They appear in the Director Announcements section on your public event page, on the website and in the app. Your 3 newest show (a pinned one stays on top), and a See more button with the number of the rest ("See 5 more") shows them all. Each shows its title with a "read more" that opens the full announcement.
• Everyone registered for your race or who bookmarked it (and your co-directors) gets an unread badge on the Race updates tab of their Notifications, an inbox collecting director announcements from every race they're registered for this year or have bookmarked.
• A new announcement can also reach athletes as a push notification and on their feed, depending on each athlete's own notification settings. On The Feed it shows as a card with its title and first lines. Tapping that card, the notification or the push opens your event page with the announcement open.

Moderating the wall

As a director you're a moderator of your event's wall, and so are your co-directors (Run This admins are too). Open the ••• menu on a post or comment, or press and hold it on a phone. It works the same on the website and in the Run This app:

• Remove any post: it comes off the wall and The Feed for everyone, along with its comments. It can't be undone. The person who posted it gets a notification saying a race director removed it.
• Turn off comments on any post: the comments already there stay, and nobody can add new ones until you pick Turn comments back on. The person who posted it can do the same on their own post.
• Delete any comment in a thread. A deleted comment that already has replies shows as "This comment was deleted." so the replies still make sense. Authors can also remove their own posts and comments.
• End poll now on anyone's poll closes it at once and shows the final results. The person who asked and everyone who voted get a notification. Polls on your wall have 2 to 4 choices and close after 1 day, 3 days or 1 week. Anyone signed in can vote. Votes are private: you see how many voted for each choice, not who. See Polls.
• Pin to the top of the wall (and later Unpin from the wall) to hold a post at the top. The wall has one pinned post at a time: pinning a new one unpins the old one.
• Athletes can report a post they didn't write, and obviously abusive language is blocked automatically at posting time.

How athletes reach you directly

Not everything belongs on a public wall. The event page has a Contact the director form, name, email, subject, message, no account required. Submissions go to the event's lead director by email (replying goes straight back to the sender) and as an in-app notification.

There's also an optional nudge: with "Ask a question" popup turned on (in your event's other options), desktop visitors who've been reading your event page for 30 seconds see a one-time prompt offering to send you a question. It opens the same contact form. Each visitor sees it at most once.

For public questions, the wall's Question tag works well, the answer helps everyone, not just the person who asked.